Last Updated: 12/6/2025
Welcome to LaunderGo! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Platform depends on the content and materials you use, and includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Platform or when you choose to participate in various activities related to the Platform, such as online chat and message boards.
- Derivative Data: Information our servers automatically collect when you access the Platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Platform. We use a third-party payment processor to handle payments.
- Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Platform, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Facilitate the scheduling and tracking of laundry services.
- Communicate with you about products, services, offers, promotions, rewards, and events offered by LaunderGo and others, and provide news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Platform.
- Personalize and improve the Platform and provide advertisements, content, or features that match user profiles or interests.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows: With vendors to fulfill service requests, with delivery partners for pickup/delivery, with third-party service providers performing services for us (e.g., payment processing, data analysis), and as required by law.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
singhshubham2338@gmail.com
[Disclaimer: This is a template privacy policy and may not be legally sufficient. Consult with a legal professional to ensure compliance with all applicable laws and regulations.]
